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Online Booking Cancellation Policy

Once your booking request has been accepted by Any Van Rental Ltd, any subsequent changes or cancellation can be made by the hirer up to three days before collection, without incurring a charge or cancellation fee. After that point, a change or cancellation charge up the value of the rental charge will be levied. A “No show” will result in a cancellation charge equal to the rental charge.

Customer “No show” means the person named in the booking does not present themselves within 60 minutes of the agreed booking start date and time at the rental office.

In all cases:

  • Customers may only initiate a cancellation request no later than three days before the start of the requested rental period. This must be by telephoning the branch and speaking to a rental sales advisor. The point of cancellation will be at the time when the rental sales advisor processes the cancellation.
  • Any change or requests to either booking requests or confirmed online bookings will be processed as customer-initiated cancellations, with refunds given in line with the policy applicable to the terms under which the original booking request was made.
  • Cancellations or no-shows will result in any security deposit or optional extras already paid for, being refunded.
  • Refunds can take up to seven working days to show in a customer’s account. This delay is beyond our control and the exact timing depends upon the cardholder’s issuing bank.
  • Where a booking request cannot be confirmed by Any Van Rental Ltd, or where a confirmed booking is subsequently cancelled at Any Van Rental Ltd.’s prerogative, no cancellation charge will apply, regardless of the time remaining before the hire period is to commence.

Company Information

 
Company Registration Name:ANY VAN RENTAL LTD
Company Place of Registration:ENGLAND & WALES
Company Registered Office Address:34 MARKET STREET, HYDE, CHESHIRE, SK14 1AH
Company Registered Number:12895647
Contact Telephone Number:0161 368 0999
Email Address:hiredesk@anyvanrental.com
Country of Domicile:United Kingdom
Why Not Add a Conversion with Our Turn The Key Rental

Our “turn the key” vehicle rental package is ideal for those businesses who are looking to hire industry specific vehicles without the need to enter into long term agreements.

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Why Not Add a Conversion with Our Turn The Key Rental

Our “turn the key” vehicle rental package is ideal for those businesses who are looking to hire industry specific vehicles without the need to enter into long term agreements.

More Info

Looking to find out more? Simply email sales@anyvanrental.com or simply enquire now